FAQ
Are YouLab products safe for all skin types?
Yes, all our products are dermatologically tested to ensure maximum safety and effectiveness on all skin types, even the most sensitive.
Where are YouLab cosmetics produced?
All our cosmetics are entirely made in Italy, guaranteeing maximum control over the quality of raw materials and production processes.
Are YouLab products tested on animals?
No, YouLab is strongly committed to respecting the environment and animals. Our products are not tested on animals and we follow European regulations that prohibit these tests.
How can I be sure I choose the right product for my skin type?
We offer a free Skin Test to help you choose the best product for your skin.
Additionally, our customer service is available to provide you with personalized advice.
How long does it take to receive YouLab products?
Shipments to Italy generally take 2 to 5 business days. Once you place your order, you will receive a confirmation and a link to track your shipment.
Does YouLab offer a return policy?
Yes, you have 30 days to return a product if you are not completely satisfied, as long as it is unused and in its original packaging. For more details, please see our returns page.
Do YouLab products contain parabens, silicones or other harmful ingredients?
No, our cosmetics are formulated without parabens, silicones and other ingredients considered harmful. We use only safe and high quality ingredients to take care of your skin in the most natural way possible.